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Last updated: July 2026

Who we are

Gaia Root Organics is a sole trader business operated by Stephen Campbell, based in Chelmsford, CM1, UK. We create and sell whole-plant living intelligence, pre-digested nutritional & medicinal matrices — the Terra Cura & Terra Vitae platform.

When we refer to "we", "us", or "our" in this policy, we mean Gaia Root Organics / Stephen Campbell.

What information we collect

When you place an order or sign up to our mailing list, we may collect:

• Your name and email address

• Your delivery address and phone number (for orders)

• Payment information (processed securely via PayPal — we do not store card details)

• Your order history and correspondence with us

When you visit our website, we may also collect:

• Basic usage data via cookies (pages visited, time on site)

• Your IP address and browser type

Why we collect it and how we use it

We use your information to:

• Process and fulfil your orders

• Send order confirmations and shipping updates

• Respond to your enquiries

• Send you our newsletter and updates about new matrices and offerings (only if you've opted in)

• Improve our website and understand how it's used

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the following bases:

• Contract — to fulfil your order

• Legitimate interest — to improve our service and communicate with customers

• Consent — for marketing emails (you can withdraw this at any time)

How we store and protect your data

Your data is stored securely on Wix's platform, which is GDPR-compliant. Payment transactions are handled entirely by PayPal and are subject to PayPal's own privacy policy. We retain your order data for up to 7 years for tax and legal compliance purposes.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where we are not legally required to retain it)

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk

To exercise any of these rights, contact us at gaiarootorganics@gmail.com.

Cookies

Our website uses essential cookies to function correctly and analytical cookies to understand visitor behaviour. You can manage cookie preferences in your browser settings.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page.